Program Rules

program rules

  • A ZIPS Rewards account is your mobile phone number associated with your ZIPS Dry Cleaners account after you sign-up and complete registration into the ZIPS Rewards program. There is no physical card. Points can be earned and redeemed at participating ZIPS locations only.
  • One point will be awarded for every dollar spent (pre-tax, after applicable discounts), excluding the purchase of EZ Drop Bag at participating ZIPS locations only.
  • Your ZIPS Rewards account will reflect rewards and points you have earned after each visit. For example, if your purchase is $2.49, you get 2.49 Points. You will receive an automated e-mail from the store location with your current points balance after each visit.
  • You must sign up for Rewards in-store (or online at 321zips.com/rewards), and complete registration by visiting the link provided to you by text message to the mobile number you provided at sign up. Failure to complete registration will result in inability redeem rewards until the registration is completed. Upon completion of registration, you will earn one free garment cleaning at your next visit (Excludes households, suede, leather and alterations). This reward will be added to your account within 24 hours of completing the registration process.
  • Reward Levels
  • The ZIPS Rewards Program has three levels that are based on a customer’s spending within the past 12 months. These levels are: Silver, Gold, and Platinum.
  • New customers will automatically be placed into the Silver Level. Existing customers will be placed into the level associated with their spending within the past 12 months.
  • A customer can move up a level at any time during the program when they reach the next spending threshold. An automated e-mail with be sent to the customer notifying them of their new Rewards level.
  • Silver Level: Customers who spent between $0 and $249 in the past twelve months. Brand new ZIPS customers will automatically be designated as Silver Level. These members will receive a $2 reward credit for every 100 points earned.
  • Gold Level: Customers who spent between $250 and $999 in the past twelve months. These members will receive a $3 reward credit for every 100 points earned.
  • Platinum Level: Customers who spent $1,000 or more in the past twelve months. These members will receive a $4 reward credit for every 100 points earned.
  • Types of Rewards
  • • Cash Balance – This is like cash and the customer can choose to use any amount of the total available Reward balance.
  • • Free Garment Sign-Up Bonus– These are one time use awards good for either one free dry cleaning or laundry garment. There is no cash back or store credit that can be used at a later date. This reward expires 90 days of being sent to the customer via e-mail.
  • • Coupon – These are one-time use for the full amount of the Coupon. They cannot be partially used or saved for later.
  • • Free Garment Birthday Bonus - If you provide your birthday when registering online, a coupon for one free garment cleaning will be added to your account if you are a registered Rewards member for at least 12 months prior to your birthday. Coupon expires after 90 days.
  • Restrictions
  • Only one Rewards account can be used per customer.
  • Any reward or sign-up bonus earned is not valid on the same transaction that earns the reward and is valid on a future visit only. Points do not expire. Sign-up bonus and birthday coupon expire after 90 days of being earned.
  • To accrue points or redeem awards, provide your mobile number to the ZIPS counter staff employee prior to starting a transaction.
  • Rewards earned have no cash value and may not be redeemed for cash.
  • ZIPS Rewards are valid at participating ZIPS Dry Cleaners locations only and have no expiration date, unless otherwise stated on the offer, and by law. Local laws vary.
  • ZIPS Dry Cleaners is not responsible for any unauthorized ZIPS Rewards account use.
  • ZIPS Dry Cleaners reserves the right to change or modify this program at any time, without notice.
  • ZIPS Rewards can only be earned and redeemed at existing Rewards locations only. If you visit more than one ZIPS Dry Cleaner location, please confirm they are in the currently in the Rewards Program by clicking here. At your first visit to another ZIPS location as a Rewards Member, please inform the counter staff that you are a Rewards Member so that they can verify it in your account.